Effective Date: 08.08.2025
1. DIGITAL PRODUCT POLICY
1.1 No Refunds for Standard Digital Products
All sales of digital products are final.
No refunds, returns, or exchanges are available for instantly delivered digital items, including but not limited to: templates, catalogs, stock photos, and digital resources.
1.2 Reason for No-Refund Policy
- Digital products are delivered immediately upon purchase
- They cannot be “returned” in the traditional sense
- All product descriptions and previews are clearly provided before purchase
2. CUSTOM SERVICES
2.1 Custom Graphic Design & Services
Refund and revision policies for custom projects are defined per agreement.
- Timeline and deliverables are mutually agreed before project start
- Deposits for custom work are generally non-refundable
2.2 Communication Process
- Clear requirements must be provided
- Regular check-ins and approvals are part of the workflow
- Scope changes may affect pricing and delivery
3. TECHNICAL ISSUES
3.1 Download Problems
If you experience technical issues with your download, contact us at info@blueworldshop.com. We’ll provide support or alternative delivery if needed.
3.2 Product Defects
Defective files will be replaced at no charge.
- Must be reported within 30 days
- Proof of purchase required
4. EXCEPTIONAL CIRCUMSTANCES
4.1 Case-by-Case Review
We may consider exceptions for:
- Duplicate purchases
- Technical access issues
- Significant misrepresentation of product contents
4.2 Review Process
- Submit requests within 7 days of purchase
- Include detailed explanation and documentation
- Final decisions rest with BLUE WORLD GLOBAL LLC
5. DISPUTE RESOLUTION
5.1 Contact First
Please contact us before initiating any formal dispute.
- Email: info@blueworldshop.com
- Response time: 24–48 hours on business days
5.2 Chargeback Policy
Unauthorized chargebacks may result in:
- Account suspension
- Loss of access to purchased products
- Legal action for fraudulent claims
6. REFUND & DISPUTE POLICY
- All products sold on this website are digital and delivered instantly via email or download link. No physical items are shipped.
- Due to the nature of digital goods, all sales are final and non-refundable once the product is delivered.
- If you experience any technical issues or failed delivery, please contact us at info@blueworldshop.com within 24 hours of purchase. We will investigate and resolve the issue promptly.
- Chargebacks or disputes filed without contacting us first will be considered a violation of our terms and may result in account suspension or legal action.
- By completing your purchase, you agree to these terms.
7. CONTACT INFORMATION
For questions about our refund policy or to request support:
BLUE WORLD GLOBAL LLC
- 📧 info@blueworldshop.com
- 📞 +90 507 204 32 00 (TR) — +1 646 693 5590 (USA)
- 🏢 30 N Gould St Ste R, Sheridan, WY 82801, United States
8. POLICY UPDATES
This policy may be updated periodically. Continued use of our services constitutes acceptance of any changes.